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First of all, thank you 🙏 for trusting us and being part of our journey.
Every parent's trust is a big responsibility for us. We truly want your child to have the best learning experience, which is why we have kept our policy simple and fair.
"Every refund request is handled by real people with care and respect, not just a system."
We understand that life can be unpredictable (health, financial, or other unforeseen reasons). In such special cases, you can connect with us directly. Before doing so, please read the points below, and we will listen and do our best to find a solution that works for you and your child.
We believe in full clarity and honesty. Here's a transparent breakdown of deductions:
Element | Amount | Reason / Note |
---|---|---|
Payment Gateway (Razorpay/others) | 3% | Non-recoverable charge |
Platform Fees (Graphy) | 10% | Hosting, student dashboard, ID, software access |
LMS Fees | Not Applicable | — |
Automations | Not Applicable | — |
Offline Workshops (if attended) | ₹1000 / workshop | Per workshop attended as part of subscription |
Courses Completed / Ongoing | ₹500 per course | Or proportional % for ongoing courses |
💡 To make this simple, we've created a Refund Calculator for you.
Because transparency builds trust — you don't have to wait for us, you can calculate it yourself.
Open Refund CalculatorWe hope this clarity makes you feel confident and respected — your trust is priceless to us. 💙
If you'd like to request a refund within first 7 days, please fill out this Refund Form or 📞 Contact us at: +91 9270346512
We also request you to share your feedback, if you are comfortable. Your feedback is very important to us, as it helps us improve and give better experiences to more students.
Feedback is optional and not linked to refund approval
Share feedback here →Our priority is that children learn, enjoy learning, and parents continue to feel confident in us.
Standing by you in every situation is our responsibility.
For any help, reach us at:
If you send a refund request and do not hear back from us within 10 working days, you can contact our Founders Office directly at: +91 9370246511
If you still do not receive any satisfactory reply, you have the right to raise a formal complaint through the National Consumer Helpline or via the E-Daakhil / E-Jagriti online portal.